Trellis Lab LLC is the sole owner of the information collected through FrameIt AR app. We only have access to/collect information that you voluntarily give us via the app. We will not sell or rent this information to anyone.
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address given in the app or on our website:
We take precautions to protect your information. When you submit sensitive information via the app, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to our payment service provider in a secure way. We don’t store credit card information on our server.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
We share aggregated demographic information with our partners/analytics service providers. This is not linked to any personal information that can identify any individual person.
We use other parties to provide specific services and payment processing company to bill users for goods and services. When the user purchased the goods or services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.